COMMON QUESTIONS
Frequently Asked
Everything you need to know about working with Elevate Creative Agency. If you can't find your answer here, don't hesitate to reach out directly.
How does the process work when I first contact you?
We start with a complimentary discovery call to understand your brand, goals, and challenges. From there, we develop a tailored proposal outlining scope, timeline, and investment.
How much do your services cost?
Every project is unique. Investment ranges based on scope, complexity, and duration. We provide detailed proposals after our initial consultation to ensure fair, transparent pricing.
What exactly is included in social media management?
Full-service social media management includes content strategy, creation, scheduling, community engagement, analytics reporting, and monthly strategy reviews across your chosen platforms.
How long does a branding or rebranding project take?
Typical branding projects run 6–10 weeks depending on scope. Full corporate rebrands with multiple divisions can extend to 3–4 months to ensure quality and consistency.
Do you work with clients outside South Africa?
Yes. While we are proudly South African, we work with clients across Africa and internationally. All communication is handled remotely with regular video meetings.
Can you take over social media accounts we already have?
Absolutely. We conduct a full audit of your existing accounts, refine the strategy, and step in seamlessly — either fully managing or working alongside your internal team.
STILL HAVE QUESTIONS?
Let's have a conversation.
Every business is unique. If your question isn't answered above, get in touch — we're happy to talk through anything.