LEGAL
Cookie Policy
How our website uses cookies and similar technologies to enhance your experience.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences and how you use the site, to improve your experience.
2. How We Use Cookies
Elevate Creative Agency uses a minimal number of cookies, focused on keeping our website functional and secure. We do not use cookies for aggressive tracking, cross-site advertising, or selling data to third parties.
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website. Without them, certain features cannot function correctly.
- Session cookies — Used to remember your interaction with our site during a single browsing session
- Security cookies — Used to protect against cross-site request forgery (CSRF) on our contact form and admin login
- Authentication cookies — Used by our admin panel to keep authorised users logged in
Preference Cookies
These cookies remember your choices to provide a more personalised experience (e.g. language preferences, dismissed notifications). Currently, we do not use preference cookies on our public site.
Analytics Cookies
We may use privacy-respecting analytics tools to understand how visitors use our site — such as which pages are most popular, how long visitors spend on the site, and where traffic comes from. This helps us improve our content and user experience.
Where used, these tools are configured to anonymise IP addresses and do not track individuals across other websites.
Marketing / Third-Party Cookies
We do not currently use third-party marketing or advertising cookies. If this changes in future, we will update this policy and, where required, request your consent before setting such cookies.
4. Cookies From Third-Party Services
Some pages on our website may include content from third-party services (such as embedded videos or social media links). These third parties may set their own cookies when you interact with their content. We do not control these cookies and recommend reviewing their respective privacy and cookie policies.
5. Managing and Disabling Cookies
You have full control over cookies. Most browsers allow you to:
- View which cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific sites
- Block all cookies (though this may break certain website features)
- Receive notifications when a cookie is being set
Instructions vary by browser:
Please note that disabling essential cookies may prevent parts of our website (such as the contact form) from functioning correctly.
6. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting that signals websites you do not wish to be tracked. We respect DNT signals where technically feasible.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The updated version will always be available on this page.
8. Related Policies
For more information about how we handle your personal information, please see our Privacy Policy.
For the terms governing use of our website and services, please see our Terms of Service.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Elevate Creative Agency
Email: [email protected]
Phone: +27 82 626 6589
Registration: 2026/443415/07
South Africa